of VOLANS Swimwear GmbH, Geerenweg 11A, 8048 Zurich, Switzerland

Last update: 15.05.2019  

Since 25 May 2018, the provisions of the EU Data Protection Basic Regulation (DSGVO) have applied throughout Europe in the field of data protection. In the following data protection information we inform you about the processing of personal data carried out by VOLANS Swimwear GmbH, Geerenweg 11A, 8048 Zurich, Switzerland (“VOLANS” and/or “we” and/or “person responsible”) in accordance with the DSGVO and the Federal Data Protection Act (BDSG 2018). Please read our data protection form carefully. Should you have any questions or comments regarding our data protection information, please do not hesitate to contact us at


1. Name and contact details of the data controller

 This data protection information applies to data processing by

 VOLANS Swimwear Ltd.

Geerenweg 11 A

8048 Zurich


Phone: +41 79 756 73 08


 represented by: Ivon Blazevic (Managing Director)



2. Contact details of the data protection officer

The operational data protection officer(s) of the responsible person can be contacted at

VOLANS Swimwear Ltd.

z. Hd. Ivon Blazevic

Geerenweg 11 A

8048 Zurich – Switzerland



3.1 Accessing our website

3.1.1. log files

Each time you access our websites, information is sent to the server by the respective internet browser of your terminal device and is temporarily stored in log files. The data records stored contain the following data, which are stored until automatic deletion: Date and time of the retrieval, name of the retrieved page, IP address of the requesting device, referrer URL (URL of origin from which you came to our website), the transferred data volume, loading time, as well as product and version information of the browser used as well as the name of your access provider.

The legal basis for processing the IP address is Article 6 paragraph 1 letter f) DSGVO. Our justified interest results from the following

– Ensure a smooth connection setup,

– Ensure comfortable use of our website/application,

– Evaluation of system safety and stability.

A direct conclusion to your identity is not possible on the basis of the information and will not be drawn by us. The data will be stored and automatically deleted after the aforementioned purposes have been achieved. The standard periods for deletion depend on the criterion of necessity.

 3.1.2 Cookies, Tracking, Social Media Plug-ins

We use cookies, tracking tools, targeting methods and social media plug-ins for our website. The exact procedures involved and how your data is used for this purpose are explained in detail below.


3.2 Justification, execution and/or termination of a contract

3.2.1 Data processing on conclusion of contract

If you register with one of our websites and/or conclude another contract with us, we process the data required for the conclusion, execution or termination of the contract with you. This includes

– First Name, Surname

– Invoice and delivery address

– email address

– Billing and payment data

– date of birth

– telephone number

The legal basis for this is Article 6 paragraph 1 letter a) and b) DSGVO, i.e. you provide us with the data on the basis of the respective contractual relationship (e.g. management of your customer/user account, processing of a purchase contract) between you and us. In the event of a purchase via our websites/applications, we are also obliged to process your e-mail address in order to send an electronic order confirmation (Article 6 paragraph 1 letter c) DSGVO) due to legal requirements in the German Civil Code (BGB).

As far as we do not use your data for advertising purposes (see below 3.3.), we store the data collected for the execution of the contract for the duration of the contract as well as until the expiry of the statutory or possible contractual warranty and guarantee rights. After this period has expired, we will retain the information of the contractual relationship required under commercial and tax law for the periods specified by law. For this period, the data will be reprocessed solely in the event of verification by the tax authorities.

The following data processing operations are also required to process a purchase contract via our websites:

Your payment data will be passed on to payment service providers commissioned by us who process the payment(s). We pass on your delivery address details to logistics companies and shipping partners commissioned by us. In order to ensure that the goods are delivered in accordance with your wishes, we may forward your e-mail address and, if applicable, your telephone number to the logistics company and/or shipping partner commissioned by us who will take care of the delivery. If necessary, they will contact you prior to delivery in order to agree delivery details with you. The respective data will be transmitted solely for the respective purposes and deleted after delivery.

3.2.3 Use of data for fraud prevention purposes

The data you provide when placing an order can be used to check whether there is an atypical order transaction (e.g. simultaneous ordering of a large number of goods to the same address using different customer accounts). In principle, we have a justified interest in carrying out such a check. The legal basis for the processing is Art. 6 Para. 1 Letter f) DSGVO.

3.2.4 Transmission of data to transport service providers

For the purpose of delivering ordered goods, we cooperate with logistics service providers/transport companies and/or shipping partners: The following data may be transmitted to them for the purpose of delivering or announcing the ordered goods: First name, surname, postal address and, if applicable, e-mail address and telephone number.

 The legal basis for the processing is Art. 6 Para. 1 Letter b) DSGVO.


3.3 Data processing for advertising purposes

3.3.1 Postal advertising

In principle, we have a legitimate interest in using your data for marketing purposes. We process the following data for our own marketing purposes and for marketing purposes of third parties: first name, last name, postal address, year of birth.

In addition, we are entitled to store further personal data collected about you in compliance with legal requirements for our own marketing purposes and for the marketing purposes of third parties. The aim is to provide you with advertising that is solely geared to your actual or supposed needs and not to bother you with useless advertising.

The stored data will not be transferred to third parties. In addition, VOLANS pseudonymises / anonymises personal data collected about you for the purpose of using the pseudonymised / anonymised data for its own marketing purposes and for the marketing purposes of third parties (advertisers).

The pseudonymised / anonymised data can also be used to advertise you individually online, whereby the control of advertising can be carried out by third-party service providers and/or agencies. The legal basis for the use of personal data for marketing purposes is Art. 6 Para. 1 Letter f) DSGVO.

Reference to the right of objection

You can object to the use of your personal data for the aforementioned marketing purposes at any time and free of charge, with effect for the future, at

If you object, your data will be blocked for further promotional data processing. We would like to point out that, in exceptional cases, even after receipt of your objection, advertising material may still be sent temporarily. This is technically due to the necessary lead time within the selection process and does not mean that we have not implemented your objection.

3.3.2 Newsletter

On our websites we offer you the possibility to register for our newsletter. In order to ensure that no errors have been made when entering your email address, we use the so-called double opt-in procedure (DOI procedure): After you have entered your email address in the registration field and given your consent to receive our newsletter, we will send you a confirmation link to the address provided. Only when you click on this confirmation link will your email address be added to our mailing list for sending our newsletter. Legal basis for this data processing is article 6 paragraph 1 letter a) DSGVO.

Note Right of withdrawal

You can withdraw your consent at any time with effect for the future by sending a message to or unsubscribing from the newsletter at the end of each newsletter.

3.3.3 Product recommendations by e-mail

As an existing customer of our online shop, you will regularly receive product recommendations from us by e-mail. You will receive these product recommendations from us regardless of whether you have subscribed to a newsletter or not. We will use the e-mail address you provide during the purchase process to promote our own goods and/or services that are similar to those you have purchased from us based on an order you have already placed. The legal basis for this data processing is Art. Legal basis for this data processing is article 6 paragraph 1 letter f) DSGVO.

Note Right of objection

You can object to our product recommendations at any time with effect for the future by sending a message to or at the end of any product recommendation e-mail without incurring any costs other than the transmission costs according to the basic tariffs.

3.3.4. sweepstakes

If you register for sweepstakes organised by VOLANS, we will use the data you provide when registering for a sweepstake for the purpose of concluding the participation agreement, in particular to notify you of winnings and, if applicable, to advertise our offers and/or those of our sweepstake partners. Detailed information can be found in the conditions of participation for the respective lottery. The legal basis for this data processing is Article 6 paragraph 1 letter a) DSGVO, Article 6 paragraph 1 letter b) DSGVO and Article 6 paragraph 1 letter f) DSGVO.


3.4 Online presence and website optimisation

3.4.1 Cookies – General Information

We use cookies on various pages to make visiting our website attractive and to enable the use of certain functions as well as to record the use of our website statistically. Cookies are small text files that are automatically generated by your browser and stored on your device (laptop, tablet, smartphone, etc.) when you visit our site. Cookies do not cause any damage to your terminal device and do not contain viruses, Trojans or other malware. Information is stored in the cookie, which results in each case in connection with the specifically used terminal device. This does not mean, however, that we will immediately become aware of your identity.

Most of the cookies we use are deleted after the end of the browser session (session cookies). These cookies enable us to offer you, for example, a shopping basket display across all pages, in which you can see how many items are currently in your shopping basket and how high your current purchase value is. Other cookies remain on your computer and enable us to recognize your computer during your next visit (so-called permanent or session-spanning cookies). In particular, these cookies serve to make our website user-friendly, more effective and safer. Thanks to these files, it is possible, for example, for you to be shown information on the site that is specifically tailored to your interests.

Of course, you can set your browser so that it does not place our cookies on your end device. The help function in the menu bar of most web browsers explains how you can prevent your browser from accepting new cookies, how you can have your browser notify you when you receive a new cookie or how you can delete all cookies that have already been received and block them for all others.

To do this, please proceed as follows:

In Internet Explorer:

Select “Internet Options” from the “Tools” menu.

2. click on the tab “Privacy”.

3 .Now you can make the security settings for the Internet zone. Here you set whether and which cookies should be accepted or rejected.

4. Confirm your setting with “OK”.

In Firefox:

1. select in the menu “Extras” the item Settings.

2. click on “Privacy”.

3. select in the drop-down menu the entry “Create according to user-defined settings”.

4. Now you can set whether cookies should be accepted, how long you want to keep these cookies and add exceptions, which websites you always or never want to allow to use cookies.

5 Confirm your setting with “OK”.

In Google Chrome:

1. click on the Chrome menu in the browser toolbar.

2. now select “Settings”.

3. click on “Show advanced settings”.

4. under ‘Privacy’, click ‘Content settings’.

Under “Cookies”, you can make the following settings for cookies:

o Delete cookies

o Delete cookies

o Block cookies by default

o Delete cookies and website data by default after closing the browser

o Allow exceptions for cookies from certain web pages or domains

However, we would like to point out that in this case you may not be able to use all the functions of this website to their full extent.

If these cookies and/or the information contained therein are personal data, the legal basis for data processing is Art. 6 Para. 1 Letter f) DSGVO. Our interest in optimising our website is deemed to be justified within the meaning of the aforementioned provision.

3.4.2 Google Analytics

For the purpose of the need-based design and continuous optimization of our pages, we use Google Analytics, a web analysis service of Google Inc. based on Article 6 paragraph 1 letter f) DSGVO. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. In this context, pseudonymised user profiles are created and cookies are used. The information generated by the cookie about your use of this website such as

Browser type/version,

operating system used,

Referrer URL (the previously visited page),

Host name of the accessing computer (IP address),

Time of the server request

On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide other services relating to website activity and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics is not combined with other data from Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also prevent Google from collecting the data generated by the cookie and related to your use of the website (including your IP address) as well as Google from processing this data by downloading and installing the browser plugin available under the following

As an alternative to the browser add-on, especially for browsers on mobile devices, you can also prevent Google Analytics from collecting data by clicking on this link. An opt-out cookie is set to prevent your data from being collected in the future when you visit this website. The opt-out cookie applies only to this browser and only to our website and is placed on your device. If you delete the cookies in this browser, you must set the opt-out cookie again. You can find further information on data protection in connection with Google Analytics on the Google Analytics website.

3.4.3 Web Trends Analytics (Do we do that?)

This website collects and stores anonymous information through Webtrends Analytics, a web analytics service provided by Webtrends EMEA Acquisition Ltd, Mallard Court, Market Square Staines, Middlesex, TW18 4RH England (“Webtrends”). This data is used to analyse visitor behaviour. Cookies can be used for this purpose. These are small text files which are stored locally on the visitor’s computer and thus enable recognition when the visitor visits our website again. The IP address of the site visitor is shortened by Webtrends before the storage and thus anonymized.

Legal basis for this data processing is article 6 paragraph 1 letter f) DSGVO.

You can object to the collection and storage of data by Webtrends at any time with effect for the future under the following link: Click here to deactivate Webtrends tracking in this browser.

3.4.5 Webtrekk (do we do that?)

Our site also uses the services and cookies of Webtrekk GmbH, Robert-Koch-Platz 4, 10115 Berlin, Germany, to collect statistical data on usage and to improve our services. For this purpose, information is collected and evaluated which is transmitted by the browser of the respective terminal device of the user (e.g. name of the retrieved file, time stamp, information on the browser and operating system used by the user, screen depth and resolution, referrer URL (the previously visited page), IP address, clicks). The survey is carried out by a pixel, which is integrated on each page. A more detailed list of the information transmitted can be found at . Webtrekk stores the IP address only in abbreviated (anonymised) form and uses it only for session recognition, for geolocal

3.4.6 Consentric procedure of the Deutsche Post AG (do we do that?)

Our website uses Deutsche Post AG’s Consentric method to determine statistical parameters for cross-media media usage. Your stored delivery and/or billing address is assigned to a so-called microcell of Deutsche Post Direkt (Ø 6.6 households) and this code number is stored in encrypted form. In addition, a cookie is stored in the PC or other device you use. IP addresses are not stored in this procedure and are anonymised immediately. The cookie, which lasts three months, is used to register which websites participating in the measurement you visit and how often. This information is then aggregated on the basis of the already mentioned microcells.

The aim of the measurement is to statistically determine the activation performance of physical advertising on a website. Specifically, the aim is to determine how many people who received a catalogue (or other advertising medium) subsequently visited the website of the company concerned. At no time are individual users identified by name. Their identity is always protected.

The legal basis for this data processing is Article 6 paragraph 1 letter f) DSGVO.

You can object to the data processing under this link. Subsequently, a so-called “Opt-Out Cookie” is stored on your PC. Please note: If you delete all cookies, this cookie will also be deleted. In this case, we would ask you to revoke your consent to participate in the measurement procedure.

3.4.7 Google Adwords

Our website uses the Google Adwords service. Google AdWords is an online advertising program of Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google”).

We use the remarketing function within the Google AdWords service. With the remarketing function we can present users of our website on other websites within the Google display network (on Google itself, so-called “Google ads” or on other websites) ads based on their interests. For this purpose, the interaction of users on our website is analysed, e.g. which offers the user is interested in, in order to be able to display targeted advertising to users on other pages even after they have visited our website. For this purpose, Google stores a number in the browsers of users who visit certain Google services or websites in the Google display network. This number, known as a “cookie,” is used to track the visits of these users. This number is used to uniquely identify a web browser on a particular computer and not to identify a person, no personal information is stored. The legal basis for this data processing is Article 6 paragraph 1 letter f) DSGVO.

You can deactivate the use of cookies by Google by following the following link and downloading and installing the plug-in provided there:

Further information on Google Remarketing and Google’s privacy policy can be found at: .

3.4.8 Google Conversion Tracking

We also use conversion tracking when using the Google AdWords service. When you click on an ad placed by Google, a conversion tracking cookie is placed on your computer/device. These cookies lose their validity after 30 days, contain no personal data and are therefore not used for personal identification. The information collected using the conversion cookie is used to generate conversion statistics for AdWords customers who have opted for conversion tracking.

3.4.9. Targeting

The targeting measures listed below and implemented by us are based on Article 6(1)(f) of the DSGVO. We use the targeting measures used to ensure that you are only shown advertising on your end devices that is oriented towards your actual or alleged interests and that you are not bothered by advertising that is uninteresting for you. Onsite Targeting

Our website uses cookies to collect and evaluate information for the optimisation of advertising insertions. This information includes, for example, information about which products you have viewed on our websites/applications. The collection and evaluation is carried out exclusively under a pseudonym and does not enable us to identify you. In particular, the information is not merged with personal data about you. On the basis of this information, we can display offers on our website that are specifically geared to your interests, such as those resulting from your previous user behaviour. Re-Targeting

We also use re-targeting technologies from external service providers, such as Facebook Ireland Limited’s pixel. Re-targeting enables us to make our online offering more interesting and tailored to you. This enables us to target those users with online advertising on our partners’ websites who are already interested in our shop and our products. We know from studies that the insertion of personalised, interest-related advertising is more interesting for the Internet user than advertising that has no such personal reference.

For this purpose, a cookie is set with which interest data is collected using pseudonyms. This information is used to display interest-related advertisements about our offers on the websites of our partners. No directly personal data is stored and no user profiles are combined with personal data on you.

You have the option of deactivating the collection of data for the purpose of personalised advertising. A cookie is then set which permanently prevents the collection of data, unless you delete this cookie in your browser specifically or via the “Delete all cookies” function. You can repeat your objection at any time.


Doubleclick by Google is a service provided by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google”). Doubleclick by Google uses cookies to show you advertisements that are relevant to you. A pseudonymous identification number (ID) is assigned to your browser to check which ads were displayed in your browser and which ads were viewed. The cookies do not contain any personal information. The use of DoubleClick cookies only allows Google and its affiliates to serve ads based on previous visits to our or other websites on the Internet. The information generated by the cookies is transferred by Google to a server in the USA for evaluation and stored there. A transmission of the data by Google to third parties takes place only due to legal regulations or in the context of order data processing. Under no circumstances will Google combine your data with other data collected by Google.

You can prevent Google from collecting the data generated by the cookies and related to your use of the websites and Google from processing this data by downloading and installing the browser plugin available under the following link under the DoubleClick deactivation extension.

The legal basis for data processing is Art. 6 Para. 1 lit. a) DS-GVO and lit. f) DSGVO.

Taboola Do we do this?

3.4.10. Objection/Opt-Out possibility

In addition to the deactivation methods already described, you can also generally prevent the technologies described by setting a cookie in your browser. In addition, you have the option of deactivating preference-based advertising with the help of the preference manager that can be called up here.

3.5 Social media plug-ins

We use social plug-ins of the social networks Facebook and Instagram on our website on the basis of article 6 paragraph 1 letter f) DSGVO in order to make our company better known. The advertising purpose behind this is to be regarded as a legitimate interest in the sense of the DSGVO. The responsibility for the data protection-compliant operation is to be guaranteed by their respective providers.

The purpose and scope of the data collection and the further processing and use of the data by the respective provider as well as your related rights and setting options for the protection of your privacy can be found in the respective data protection information of the provider, which is linked below.

By previously logging out from the pages of social networks and deleting cookies, you can prevent social networks from assigning the information collected about you to your user account at the respective social network during your visit to If you do not want social networks to associate the information collected through our website directly with your profile, you must log out of those social networks before visiting our website. You can also completely prevent the loading of plugins with add-ons for your browser, e.g. with the ScriptBlocker “NoScript”, available at: . 

3.5.1 Facebook

On this website, more social plugins from Facebook are used. These are offers from the US company Facebook.

When you visit a page that contains such a plugin, your browser connects to Facebook and the content is loaded from those pages. Your visit to this site may be tracked by Facebook even if you do not actively use the social plugin feature. If you have a Facebook account, you can use such a social plugin to share information with your friends. VOLANS has no influence on the content of the plugins and the transmission of information.

Facebook provides detailed information on the scope, type, purpose and further processing of your data on its Internet pages. Here you will also find further information on your rights and setting options to protect your privacy.

Privacy policy of Faceb


3.6. customer account / user account

In order to provide you with the greatest possible convenience, we offer you the permanent storage of your personal data in a password-protected customer account / user account.

The creation of the customer account is basically voluntary. If you create a customer account, your data collected here will be processed on the basis of Article 6 para. 1 letter b) DSGVO. Once a customer account has been set up, no further data entry is required. In addition, you can view and change the data stored about you in your customer account at any time.

Even if you wish to place orders via our website / application, it is not absolutely necessary to open a customer account in order to process the contract.

In addition to the data requested when placing an order, you must also enter a password of your choice in order to set up a customer account. This password, together with your e-mail address, is used to access your customer account. Please treat your personal access data confidentially and in particular do not make them accessible to unauthorised third parties. Please note that even after leaving our website you will remain logged in automatically, unless you actively log out.

You have the possibility to delete your customer account at any time. Please note, however, that this does not simultaneously delete the data visible in the customer account once you have placed an order with us. The deletion of your data takes place automatically after the expiration of our commercial and tax retention obligations. The legal basis for this further data processing is Art. 6 Para. 1 Letter c) DSGVO and Art. 6 Para. 1 Letter f) DSGVO.

3.7 Contact us

You have the possibility to contact us in several ways. By e-mail, telephone or post. If you contact us, we will use the personal data that you voluntarily provide to us for the sole purpose of contacting you and processing your enquiry.

The legal basis for this data processing is Art. 6 para. 1 letter a), Art. 6 para. 1 letter b), Art. 6 para. 1 letter c) DSGVO and Art. 6 para. 1 letter f) DSGVO.

3.8 Payments

We process your payment information for the purpose of payment processing, e.g. if you purchase a product and/or a service via or make use of it. Depending on the method of payment, we may forward your payment information to third parties (e.g. credit card payment to your credit card provider).

The legal basis for this data processing is Art. 6 Para. 1 Letter a), Art. 6 Para. 1 Letter b), DSGVO and Art. 6 Para. 1 Letter f) DSGVO.

3.8.1 Paypal

When paying via PayPal, your payment details will be forwarded to PayPal (Europe) S.à r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter referred to as “PayPal”) as part of the payment process. PayPal reserves the right to carry out a credit check for the payment methods credit card via PayPal, direct debit via PayPal or – if offered – “purchase on account” via PayPal. PayPal will use the result of the credit check in relation to the statistical probability of non-payment for the purpose of deciding on the provision of the respective payment method. The credit report may contain probability values (so-called score values). If score values are included in the result of the credit report, they have their basis in a scientifically recognized mathematical-statistical procedure. Address data, among other things, is included in the calculation of the score values. Please refer to PayPal’s data protection declaration for further information on data protection law, including the credit agencies used:

4. recipients outside the EU

With the exception of the processing operations described above, we do not pass on your data to recipients domiciled outside the European Union or the European Economic Area. The processing operations mentioned include data transfer to the servers of the providers of tracking or targeting technologies commissioned by us. These servers are located in the USA. The data transfer takes place on the basis of so-called standard contract clauses of the EU Commission as well as according to the principles of the so-called Privacy Shield.


5. your rights

5.1 Overview

In addition to the right to revoke your consent given to us, you are entitled to the following further rights if the respective legal requirements are met:

– the right to information about your personal data stored by us (Art. 15 DSGVO), in particular you can request information about the processing purposes, the category of personal data, the categories of recipients to whom your data has been or will be disclosed, the planned storage period, the origin of your data, unless it has been collected directly from you;

– the right to rectify inaccurate data or to complete data that is correct (Art. 16 DSGVO),

– the right to delete your data stored by us (Art. 17 DSGVO), insofar as no legal or contractual retention periods or other legal obligations or rights for further storage by us are to be observed,

– the right to limit the processing of your data (Art. 18 DSGVO) if the accuracy of the data is disputed by you, the processing is unlawful, but you refuse to delete it; the data controller no longer needs the data but you need it to assert, exercise or defend legal claims, or you have objected to the processing pursuant to Art. 21 DSGVO,

– the right to data transfer in accordance with Art. 20 DSGVO, i.e. the right to have selected data about you stored by us transferred in a common, machine-readable format, or to request transfer to another responsible person

– the right to appeal to a supervisory authority. As a rule, you can contact the supervisory authority at your usual place of residence or workplace or at our company headquarters.

You can assert the aforementioned rights to which you are entitled at .

5.2 Right of objection

Under the conditions of Art. 21 para. 1 DSGVO, data processing may be objected to for reasons arising from the particular situation of the data subject.

The above general right of objection applies to all processing purposes described in this Data Protection Information which are processed on the basis of Article 6 paragraph 1 letter f) DSGVO. In contrast to the special right of objection directed at data processing for advertising purposes, the DSGVO requires us to implement such a general objection only if you give us reasons of overriding importance (e.g. a possible danger to life or health).

5.3 Right of revocation

Insofar as we process data on the basis of a consent given by you, you have the right to revoke the consent given at any time. The revocation of your consent does not mean that the data processing carried out on the basis of your consent up to the time of revocation becomes invalid.

Die gesammelten Daten werden vertraulich und nach Treu und Glauben behandelt. Mit der Annahme der allgemeinen Geschäftsbedingungen geben Sie Ihr Einverständnis, dass Ihre Daten nach den folgenden Prinzipien weitergegeben werden dürfen: